jdbti Privacy Policy
This policy clearly explains how we store and protect your personal information.
1。 Introduction and Commitment
jdbti takes the personal information of players in Myanmar seriously and commits to handling it responsibly. This Privacy Policy ("Policy") is written to explain what data we collect, how we use it, and how we protect it when you use the jdbti.mom website, mobile platform, and related services ("Services").
By continuing to use this website, you are considered to have read and agreed to the terms of this Policy. If you do not agree with the Policy, please stop using our services.
2。 Types of Personal Information We Collect
The information we collect can be divided into the following categories—
a) Information you provide directly
- Your name, date of birth, contact address, and bank/payment details provided when opening an account
- Messages sent when contacting our customer support service
- Payment instrument details provided when making deposits or withdrawals
- Requests for betting limits or self-exclusion
b) Information collected automatically
- IP address, browser type and version, operating system
- Pages viewed on the website and click-through paths
- Date and time of access (Myanmar Standard Time MMT)
- Summary of gaming history collected from session data and cookies
c) Information received from third parties
- Payment confirmations from KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer services
- Results from third-party services used for identity verification
- Data sent by the referring service party when players are referred
3. How We Use Collected Data
Collected personal information is used only for the following purposes—
| Purpose | Details |
|---|---|
| Account Management | Opening, verifying and suspending player accounts |
| Payment Processing | Connecting with payment platforms during deposit and withdrawal transactions |
| Service Improvement | Analysing data to improve the player experience |
| Security and Legal | Fraud prevention, anti-money laundering checks and cybersecurity |
| Regulatory Compliance | Retaining records to comply with applicable laws and regulations |
| Customer Support | Used when handling enquiries, updating information and resolving issues |
| Responsible Gaming | Setting betting limits, self-exclusion and monitoring gaming patterns |
We will never sell players' personal information to third parties for direct marketing purposes.
4. Cookies and Tracking Technologies
The jdbti website uses cookies and similar technologies to improve the player experience.
Cookie Types
- Strictly Necessary Cookies: Cookies required for session management and security — these cookies cannot be declined
- Functional Cookies: Cookies that remember language preferences and display settings
- Analytics Cookies: Cookies used to understand website browsing patterns — players can decline these through their browser settings
You can choose to decline or delete cookies in your browser settings, though some services may not work fully as a result.
5. Data Sharing and Third Parties
We share players' personal information only under strict conditions—
Only the minimum data required to process payments is sent when handling KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers.
Data required for KYC (Know Your Customer) checks is sent securely to trusted third-party services.
Situations where data must be provided due to a court order or request from a regulatory authority
In the event of a company merger or sale, data will be transferred only after players have been notified in advance.
Player data is not disclosed to any third party beyond the cases above.
6. Data Security Measures
jdbti combines technical and administrative measures to protect players' personal information—
- SSL/TLS Encryption: Data transfers between the website and server are protected with TLS encryption
- Database Encryption: Player personal information and payment data are encrypted before being stored
- Access Control: Only authorised jdbti staff may access personal information
- Server Security: Firewalls, intrusion detection and regular security audits are in place
- Account Verification: Two-factor authentication methods are offered to protect player accounts
- Staff Training: Regular staff training on personal data protection is conducted
Despite these efforts, we are transparent that 100% security cannot be guaranteed for data transfers over the internet. Players are also responsible for keeping their account passwords safe.
7. Data Retention Period
We retain the personal data we collect until the purpose is fulfilled or our legal obligations are met—
- Active player account data — retained for the entire duration the account remains open
- Payment records — retained for the period required by applicable law
- Data of closed accounts — retained for the period needed to meet legal obligations and resolve disputes
- Customer support communications — retained for one year after the matter is resolved
- Analytics data — retained for two years after personal data is anonymised
We will act on requests to delete personal data, though there may be cases where we are required to retain certain data due to legal obligations.
8. Players' Data Rights
Every player at jdbti has the following rights regarding their personal data—
Right to Access
You may request to view any personal data we hold about you.
Right to Rectification
You may request corrections to any personal data that is inaccurate or incomplete.
Right to Erasure
You may request that your data be deleted, as long as no legal obligations remain outstanding.
Right to Object
You have the right to object to your data being used for marketing purposes.
To exercise these rights, contact us at [email protected] or ask us directly via 24/7 Live Chat. We will handle all requests as promptly as possible.
9. Age 21+ Restriction
jdbti's services are available to players aged 21 and above only. We do not collect personal data from players under 21. A player must be able to verify that they are 21 or older during account verification before we provide any service.
If we become aware that we have collected data from a player under 21, we will delete it immediately and close the relevant account.
10. Policy Changes
jdbti may update this policy from time to time. If significant changes are made, we will notify players in advance via an announcement on the website or by email. Continued use of our services after any change takes effect will be considered acceptance of the updated policy.
We encourage you to revisit this page regularly to stay fully informed of any policy changes.
11. Contact Details
If you have any questions or requests regarding this Privacy Policy, you can reach the jdbti support team through the following channels—
- Email: [email protected]
- Live Chat: Contact us directly in Burmese through our 24/7 Live Chat service on the website
Our Data Protection Officer will handle all privacy-related enquiries through established channels.